Digital technology and advancements like artificial intelligence (AI) are already taking over the world, changing nearly everything people are accustomed to. Is your organization ready for these big shifts? Here are some ways to gear up and prepare your employees, stakeholders, and the company as a whole.
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| Image source: University of Oxford |
Create a digital path for the business
Did you know that about 90 percent of CEOs know that digital technology is affecting their industry, yet less than 15 percent of them are digitally transforming with a clear plan? Beat the competition with a strategy that promotes innovation but is highly practical and doable. Work in an agile way and recover quickly when you fail.
Re-tool your people
Prepare your workforce with the key technical and soft skills of the future. Make sure your talent base has the right knowledge to support your digital transformation, adapting in the name of business operations as well as customer welfare.
Build a company culture geared for the future
Create a culture that supports digital transformation with everyone is committed to meeting the challenges of the growing digital economy. Ensure that every employee understands the risk and opportunities ahead, the business strategy in place, and how they can be retooled and re-equipped with relevant skills. This will start with the leadership, from the CEO to senior managers to team leaders.
Revisit the leadership
Revisit your leadership development programs to check if leaders are self-aware, such that they aren’t blindsided by emerging risks,and they can sense the obvious trends that will impact their business success.
Listen more closely to the customer
Now more than ever, it’s important to survey customers and ask them what they like about the brand or what can be done better, and what services they would like to see being offered. Explore online tools for soliciting feedback. Your customers will be a major advocate and can act as a testbed for ideas for the future.
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| Image source: Future of Life |
