From being chronicled only in science fiction and the movies, artificial intelligence (AI) has come a long way and become a reality for humanity. It has permeated areas of modern existence, including providing a range of risks and opportunities in the workplace. Here are some of its actual uses and applications in companies.
Voice enabled assistants
It could be Siri, Alexa, or any number of consumer agents that offer voice assistance services. AI can contribute to efficient office meetings and undertake human tasks like documentation or transcription. It is also able to maintain a deep data set about employee skills, records, and supplier or partner knowledge and information.
Image source: Information-Age.com
Software training
A digital adoption platform powered by an AI engine enables business software to learn about individual users’ roles, habits, as well as actions. It can help customers receive training and guidance on using specific systems, or learn to create sales opportunities in the CRM system.
Branded bots
These AI applications seek to deliver brand personality via different channels such as mobile apps, Alexa, Cortana, social websites, and different websites. One benefit is taking a job, order, or manufacture from pre-production and proposal through billing.
Image source: Disruptive.asia
Facial recognition
AI can be used to scan people’s faces and superimpose their names on top of the screen, aiding in the quick identification of the person from another department or regional office. This improves meeting dynamics where the video experience can be more streamlined for large groups without name tags.
Arnon Dror leads with expertise in finance and strategy planning, financial and business modeling, systems and technology, turnarounds and mergers, internal controls, negotiations, and cash flow management. Read more about such topics on this site.
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